Patient, informative and a great sense of humor. So nice to have this long-standing relationship (10 years plus), so that I can receive frank and timely advice. She knows who to contact in each situation, and the agency provides wide-ranging support.Lincoln Park Spinster | Agent:
Everyone needs a Travel Advisor like Manylou. On my latest Cruise with my daughter, she was there for us every step of the trip. Need to change a plane reservation? No problem! Need a ticket to the play that is completely booked? No problem! How about a "comped" dinner at a 3 Star restaurant? No problem! I have worked with Marylou for a number of years and I've never had a problem that she couldn't solve. She saves me money and she saves my sanity. She is incredibly patient with my many questions and, best of all, she has a fantastic sense of humor! I could continue my kudos to her but, suffice to say, "I won't leave home without her".Miss Elllie | Agent:
Mary Lou is level-headed, which means she can advise on the main event (usually a cruise) and the pre- and post-, and keep me on a reasonable path. She has excellent contacts with the cruise lines and is familiar with many ships. Her agency colleagues can advise on the destinations Mary Lou hasn't seen. Her sense of humor is invaluable! We've never met in the 10+ years, but I'm glad she is in my corner.Lincoln Park spinster | Agent:
Marylou is very knowledgeable and a pleasure to work with! We trust her to plan the best trips for our family. Recommend working with her highly.M | Agent:
Dyane has changed our way of travel. My husband was not a traveler and now we travel more than 10 times a year. I recommend Dyane to everyone I know because what she does is plain magic.Blanca Garcia | Agent:
Dyane was fantastic to work with! She helped plan our cruise for 17 family members. Nine were ages 18-3 and eight adults. She worked with my husband and myself mostly because we were treating. Dyane was always in contact and helped us to book the best cruise/ship for our needs. We worked together for a year to plan. Dyane answered questions from each of us via email or phone, and contacted us regarding insurance needs and onboard credits. We also met at the office, and she often answered my questions when off from work at the office. We couldn’t have had this great experience without her!Blessed | Agent:
Dyane is very accommodating and detail oriented. She sent us a variety of options to chose from. My husband and I love to work with Dyane. She is amazing!Mari | Agent:
It was a pleasure to work with Dyane and for her to help plan our perfect vacation. We will definitely work with her in the future.Gina | Agent:
Dyane was wonderful. She was extremely helpful, flexible about when to call, recommended and advised professionally, and helped me every step of the planning process and beyond. She even helped me after when I had a problem with one of the service providers. She is awesome! I will definitely work with her again.Michele | Agent:
She made our cruise a very pleasurable event. Every detail was carefully planned for our comfort. we were expressed on and off the boat. we were honored for our anniversary and all our needs were met. Dyane did a great jobtraveler | Agent:
She is great. Responsive and listens to what we need for different trips. Understanding of prices and budgets and when to blow the budget.Jet | Agent:
Bahama trip. Dyane did a great job for us. We only gave her 1 week notice. We had a great time!Ed | Agent:
London trip with the girls. Dyane was amazing! Coordinated a “girls trip” and it was great! Didn’t have to worry about anything, she handled all details. She is pleasant and professional and wIll definitely work with Duane again.Sandyb | Agent:
My trip was completely stress-free thanks to Linda! She really goes above and beyond. Linda is very easy to talk to and is easy to get in touch with. As inexperienced travelers, she answered all of our questions and made sure we had top-notch accommodations. I would recommend Linda to anyone who wants a hassle-free, relaxing getaway!Niep | Agent:
Making the most of your cruise. Linda is extremely well versed in cruising and provides extremely valuable information based on true experiences as a cruiser.SueD | Agent:
Linda is a wonderful travel planner! Linda is delightful, knowledgeable, easy to work with and has excellent recommendations. She was wonderful and so was the trip she planned for us!Teresa | Agent:
Linda a true professional that knows her stuff! She has relationships with all the right people at the hotels where I want to stay. She is my secret weapon to getting excellent service from start to finish! Linda always takes the necessary time to make sure I'm staying in a room that meets my needs. She is helpful before, during and after the trip...checking in and making sure I'm satisfied. I always listen to her recommendations because she is so well travelled and they always work out! She is the BEST!Janet | Agent:
It is always a wonderful experience. She is very knowledgeable and puts together vacations my family loves!M | Agent:
Another incredible trip under our belt made possible by the guidance of Denise Schwab. Arrangements were perfect, and special accommodations for traveling with a toddler were made ahead of time. Denise is always extremely organized, professional, and knowledgeable when it comes to international travel! No doubt we will continue to plan and book all our adventures exclusively with Denise.Steiner | Agent:
Denise, Set up the travel, hotels, tours and details for our recent trip to Italy. She did a terrific job, every detail was right on the mark not a hitch and we had the best time. the hotels were the best places we have ever stayed. The travel was easy and the timing was right every time. Drivers and tours were great. I would recommend Denise to anyone and everyone. For a good time call DeniseRay & Vick | Agent:
Flights to and from Africa. Excellent. Very responsive and accurate. Looked for best price and times for flights.Zion | Agent:
Denise is a true professional. She planned our South American cruise down to the smallest detail. Her follow up in the planning process was superb. Her selection of shore excursions couldn’t have been better. Her attention to our budget was perfect as well. She is our Travel Planner for life!Denise | Agent:
Thank you so much for all of your help. Monica provided us with a detailed itinerary tailored to our specifications. When something needed to be added, subtracted or adjusted, Monica worked with us until we ultimately got exactly what we wanted. Every detail was thought out. We look forward to working with Monica again!Daniel K | Agent:
Monica took over from another agency when the advisor was not responsive to questions and issues. Monica was helpful and responsive which was much appreciated. We were pleased and are using her, and her expertise, for future trips.KBP | Agent:
What I great trip. I did not have to do anything. Every upgrade was done without me even to having to ask for it. When you work with a travel agent, such as Monica, for a long time, she gets to know your preferences. The changes she made, made the trip so much more enjoyable and easy for my wife and myself. Her suggestions for additional side trips were perfect for us.Chuck the Hawk | Agent:
EXCELLENT!! We had some last minute changes made to our scheduled vacation and she managed to take care of all of them. Her recommendations are spot on. She is an excellent travel agent.Vicki & Ed | Agent:
Easy is the best way to say working with Monica. She always seems to anticipate my needs before I know them myself.Chuck the Hawk | Agent:
Monica is a seasoned professional with international contacts. We have been planning trips with Monica for many years. She has never failed to recommend the best in transportation, accommodations, tours, restaurants and anything else that makes a trip memorable and enjoyable.Team Smith | Agent:
From start to end every detail of the trip was exactly as advised. All requests were taken care to perfection.Chuck the Hawk | Agent:
Monica is excellent - so helpful and responsive on all the details of our trip, visas, and everything else. She made us feel like her most important customers.Audrey | Agent:
Our trip to Tanzania and Uganda was long awaited, and exceptionally well planned by our travel advisor. We had "vague" notions of seeing gorillas in their habitat and big game in the Serengeti; Monica and Erica interpreted our vision and put it into detailed action. Each day we were amazed and delighted with the itinerary and attention to detail in planning - the travel routes, hotels selected, arranging for air when it made sense - details I would not have anticipated had I tried to arrange the trip myself. Of particular importance to us is that we met local people- through guides arranged by Monica & Erica- and felt a deeper connection and understanding of the people and communities we visited- we didn't simply observe through a car- we met, interacted, and got to know the locals. Monica made our dream trip come true!Marilyn | Agent:
Monica is an excellent advisor and actually listens to the customer. In addition, she has an outstanding amount of travel experience.TravelBug | Agent:
Working with Monica is always great. This time she managed to get my group connecting rooms at the beautiful St. Regis resort in Punta Mita Mexico. The tricky part is we planned the trip only two days before. As always, everything was great. The special touches are greatly appreciated. I always plan my travel with Monica.Mary | Agent:
Dyane is a fantastic agent. I would not use anyone else. She has planned some very important events for me and my family and the amount of care and detail she employs is amazing. Round Hill is a great property. The service is good, not great like Rosewood Mayakoba for example but solid. The property is beautiful, the villas are so well kept. The grounds are stunning. You don't have to leave this property. Be sure to share that there are complimentary events and outings - glass bottom boat ride, Jamaican show that we super entertaining.ttarie | Agent:
You need many words to capture Helen because she is so excellent at what she does. She listens. She is smart and highly experienced. She cares deeply. She plans her trips and vacations for you as if you were family. She leaves nothing unaddressed. No detail escapes her attention. She really wants you to enjoy, to be enriched, to return safe, sound, and refreshed, Who wants one word? Awesome.MWD | Agent:
Gwen has gotten to know what I expect after the first trip cruising the Mediterranean. She hasn't let me down after my second trip to Iceland and Copenhagen. I can't say enough about how all details were taken care of and the first class service I've received from her and Lake Forest Travel. I don't need to find another travel agent. Ever!Jay | Agent:
My husband and I scheduled a trip to Costa Rica with Gwen. The trip options were great, and provided very good detail on excursions. She made sure we were picked up at the airport. The overall trip was excellent.Fun trip! | Agent:
Gwen was very responsive and had good ideas and insights to our trip. We will use Gwen again on our next trip to Europe. She saved us money and got us better service at hour hotels and travel tix.Dan | Agent:
Gwen was great to work with and put together the best options available for my flights to meet my time frame and also be considerate of the best options for the cost of the tickets.Dan | Agent:
Fabulous as always. She took care of all our airline travel to Peru and shared information about the country and Machu Picchu. I always use Mary Lou for any and all travel I do.diana | Agent:
Share your story! Had a great trip with the help of Lake Forest Travel?
Email it in (and any photo) to: info@lakeforesttravel.com